So you've made a decision to move forward with Salesforce! Congratulations on that, bringing the worlds #1 CRM into your business is a smart step that can lead to great outcomes with your sales, marketing or services. In the early stages of your project your main area of focus will undoubtedly be designing the system with your consultant, and making sure that the CRM is technically built out, bug-free and to your specifications. It's now time to also think about what happens after you go live with Salesforce.
How to you motivate the team to use it correctly over the long term?